Thank you so much for your concern about our CEO, Ken Rakusin, his family, and their home. Fortunately, his family was able to evacuate safely and are now staying together at another property. While Ken’s home did sustain significant damage, estimated between $30,000 and $50,000 without insurance as State Farm dropped their coverage a few months ago, we truly feel it was a miracle that the house is still standing.
To give you an idea of the destruction around us: if you exit the home and look to the right, just four houses away, you'll see complete devastation stretching for about a mile and a half. However, to the left, there's minimal or no damage at all. It's truly astonishing how random and unpredictable this fire has been.
Our factory and offices are located 15-20 miles away from the nearest fire, so they are completely safe and secure. All of our team members are also living a similar or greater distance from the fires, so everyone is out of harm’s way.
We’re grateful to be safe and look forward to continuing business as usual.
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Our customer service representatives can answer your questions. Call us at: 1-800-950-7950 or 1-323-724-7777
Phone: | 323-724-7777 |
Toll-Free: | 800-950-7950 |
Fax: | 323-724-1111 |